Customer Support & Policies | Psychology Geet
Welcome to the comprehensive Support Hub for Psychology Geet by Dr. Geetika Rai. We are committed to providing you with exceptional educational and therapeutic services backed by transparent policies. Whether you are a student, a therapy client, or a yoga practitioner, navigate through our sections below to find exactly what you need.
Contact Us
Multiple Ways to Reach Dr. Geetika Rai's Team
Our dedicated support team is here to help you every step of the way. Whether you prefer phone, email, or live chat, we offer multiple channels to ensure you get the support you need quickly and efficiently.
Quick Response Times
We pride ourselves on being accessible.
- Live Chat: Instant assistance for course queries.
- Email: Responses within 24 hours for academic or appointment inquiries.
- Phone Support: Available during business hours with minimal wait times.
Call Us
Speak directly with our team during business hours
Email Support
Send detailed inquiries and receive responses within 24 hours
Live Chat
Get instant answers to your questions in real-time
Cancellation & Refund Policy
Course Enrollments & Appointments - Need to reschedule a therapy session or cancel a course enrollment? We've made the process straightforward.
01
Review Cancellation Terms
Check your enrollment confirmation or appointment booking for specific cancellation deadlines
02
Submit Cancellation Request
Contact our support team via phone, email, or your online account to initiate the process
03
Receive Confirmation
Get immediate confirmation of your cancellation request within one business day
04
Refund Processing
Refunds are processed within 5-7 business days and returned to your original payment method
Therapy Sessions
Reschedule up to 24 hours in advance without penalty
Course Refunds
7-day review period for course enrollment refund requests
Credit Option
Convert cancellations to credits valid for 12 months on any service
Privacy & Confidentiality
Data Protection
Your personal information—and more importantly, your clinical confidentiality—is safeguarded with industry-leading encryption. We adhere to strict ethical standards regarding client anonymity and student data privacy.
Transparency
We clearly explain what data we collect (such as progress tracking or intake forms), why we collect it, and how it is used to improve your learning and healing experience.
Your Rights: You have the right to access your personal data, request corrections, opt out of marketing communications, and request data deletion at any time. Contact our privacy team for assistance with any data-related requests.
Our Philosophy
At Psychology Geet, Dr. Geetika Rai curates transformative learning and healing experiences tailored to your growth. Our mission is to bridge ancient wisdom with modern science, focusing on seamless education and enriching mental well-being.
Our Offerings
Discover a world of knowledge and healing with our diverse range of services, designed to suit every student and seeker.
Academic Psychology
Carefully curated notes and lectures for School, University, and Competitive Exams.
Yoga & Mind Sciences
Exclusive workshops blending yoga philosophy with psychological resilience.
Counselling & Therapy
Tailor-made therapeutic sessions designed just for your mental health journey.
Digital Delivery & Access Policy
Since we provide digital education and mental health services, we do not have a traditional shipping policy. Instead, we offer Instant Access:
Study Materials
PDF notes and question papers are delivered instantly to your dashboard/email upon purchase.
Live Sessions
Zoom/Meet links for Yoga and Psychology classes are sent 2 hours prior to the scheduled time.
Hard Copy Notes (Optional)
For physical study kits, we utilize standard courier partners with tracking provided via SMS.
Terms & Conditions
Understanding our Terms & Conditions helps ensure a smooth experience for everyone. Our comprehensive guidelines cover website usage, academic integrity, user responsibilities, and legal protections.
1
Service Usage
Guidelines for proper use of our digital notes and attendance in live classes.
2
User Rights
Your rights as a valued student or client.
3
Legal Framework
Clear legal boundaries that protect your intellectual property and ours.
We believe in transparent business practices. Our terms are designed to be fair, reasonable, and easy to understand. If you have questions about any clause, our legal team is available to provide clarification.
Quick Access Guide
This guide provides quick access to important information. Below are some key areas, followed by instructions on how to navigate the page.
Refund Processing
Information regarding refunds and cancellations.
Technical Support
Help with technical issues and platform access.
Privacy
Our commitment to your data privacy and security.
Course Access
Details on how to access and manage your courses.
01
Click Any Link
Simply click on the policy links or icons above to be redirected to the detailed page.
02
Find Quick Answers
Each dedicated page contains concise, well-organized information.
03
Get Additional Help
Can't find what you're looking for? Use our contact options to reach Dr. Geetika Rai's administration team directly.
Why These Policies Matter
Transparency Builds Trust
Clear policies demonstrate Dr. Geetika Rai's commitment to honest practices and professional ethics.
Improved Experience
Well-defined guidelines eliminate confusion regarding exam prep materials or therapy slots.
Time Savings
Easy access to FAQs saves you valuable time, letting you focus on studying or healing.
Student & Client Satisfaction Statistics
We measure our success by your satisfaction. Here's how we're performing across key educational and therapeutic service metrics. These numbers reflect our commitment to excellence and continuous improvement in every aspect of our services.
97%
Client Satisfaction
Of clients rate their overall therapeutic or learning experience as highly valuable.
4.9
Average Course Rating
Out of 5 stars across all courses and therapy sessions.
24hr
Support Response
Average time to first response for student and client inquiries.
92%
Completion Rate
Of students successfully complete their enrolled courses or therapy programs.
What Students & Clients Say
"The guidance and support from Dr. Geetika Rai exceeded all expectations. From the initial consultation to completing my course, the insights provided were truly transformative!"
— Priya K., Psychology Student
Our Commitment
These metrics drive our continuous improvement efforts. We regularly review feedback, implement service enhancements, and train our team to maintain the highest standards of educational and therapeutic excellence.
Stay Connected with Psychology Geet
Bookmark This Page
Save this page for quick access to all support resources and policy information.
Save Contact Info
Keep Dr. Geetika Rai's contact information readily available for personalized assistance.
Quick Access to Policies
Easily find our policies and guidelines for courses and therapy programs.
Always Here for You - Bookmark this page for quick access to all our support resources. Our policies and Dr. Geetika Rai's contact information are always just one click away.
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